Terms and Conditions

1. Introduction

House of RCM (“we,” “us,” or “our”) provides SMS notifications, alerts, and promotional messages to individuals who opt into our messaging services. These messages may include appointment reminders, service updates, account notifications, billing reminders, and promotional offers related to our credentialing, contracting, medical billing, and revenue cycle management solutions. By opting into our SMS communications, you acknowledge and agree to the following Terms and Conditions. If you do not agree to these terms, please refrain from using our SMS services.

2. Company Information

House of RCM LLC is a United States-based company headquartered in Austin, Texas.

3. Opt-In Consent

By providing your mobile number and opting into our SMS services, you grant House of RCM permission to send you text messages related to our business services. You may opt in through:

• Online forms
• Verbal or written consent
• Texting a keyword to our designated short code or phone number

4. Message Frequency

The number of SMS messages you receive will vary based on the nature of your engagement with House of RCM. Message frequency may include, but is not limited to:

• Account and billing updates
• Appointment reminders
• Service notifications
• Promotional or marketing offers (if you have opted into marketing messages)

5. Fees and Charges

Standard message and data rates may apply depending on your mobile carrier and plan. House of RCM is not responsible for any charges incurred by you as a result of receiving our messages. We recommend checking with your carrier regarding any applicable charges.

6. Opt-Out and Unsubscribe

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us, except for messages necessary to confirm your opt-out request. If you experience any issues unsubscribing, you may also contact us via email at info@houseofrcm.com or by phone at (512) 368-3238 to request removal from our SMS list.

7. Help and Support

If you need assistance with our SMS services, you can reply HELP to any of our messages. Alternatively, you can reach out to us at:

• Email: info@houseofrcm.com
• Phone: (512) 368-3238

8. Privacy Policy

House of RCM values your privacy and is committed to protecting your personal information. Your mobile number and other contact details will not be shared with third parties, except as necessary to deliver SMS services or comply with legal obligations.

For more information, please refer to our Privacy Policy at www.houseofrcm.com.

9. Mobile Carrier Disclaimer

Delivery of SMS messages is subject to transmission availability from your mobile carrier. House of RCM and mobile carriers are not responsible for any delayed or undelivered messages due to carrier limitations or network issues.

10. Changes to Terms and Conditions

House of RCM reserves the right to modify or update these SMS Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notifying you via SMS. Your continued use of our SMS services constitutes acceptance of the updated terms.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: info@houseofrcm.com
• Phone: (512) 368-3238
• Address: 5900 Balcones Drive, Ste 100, Austin, TX 78731, United States
• Website: www.houseofrcm.com